I spent the better part of a decade working for the world's most recognized luxury brand. 

While in eir employ, I learned a few things about customer retention, namely: customers, when treated well, tend to come back again and again! 

We,as a company, were very generous, whenever possible. We worked dilligently build trust and foster excellent working relationships. 

I want you to be happy. I do not adhere to traditional company policies with regard to returns and warranties. Relationships are built on trust, which is why I stand by my work and will always accept returns.